Tamara Status

All Systems Operational

API Operational

Customer App Operational

Checkout Operational

Partner Portal Operational

Partner App Operational

Homepage Operational

Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 11, 2025

No incidents reported today.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

Service Disruption - Down Payment Impact

Resolved - This incident has been resolved.
Sep 2, 20:22 GMT+03:00

Identified - Dear Valued Customers and Merchants,

We would like to inform you that some customers are currently experiencing an issue where payments are being debited but the screen continues to load with the message “Your payment is being processed”, resulting in orders not being completed successfully.

Our teams are actively troubleshooting this in a dedicated war room to restore normal operations as quickly as possible. We sincerely apologise for the inconvenience and will keep you updated on progress.

Regards
Tamara
Sep 2, 19:08 GMT+03:00

Service Disruption - Impacting Down Payments

Resolved - This incident has been resolved.
Sep 2, 18:58 GMT+03:00

Monitoring - Dear Customers and Merchants,

We are currently experiencing a technical issue that may cause some payments to fail and could delay orders from appearing on the partner portal. Our team is actively working on a fix, and we will update you as soon as the issue is resolved. We apologise for any inconvenience.

Regards
Tamara Team
Sep 2, 18:52 GMT+03:00

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

Service Disruption - Tamara Global Outage

Resolved - This incident has been resolved.
Aug 28, 07:38 GMT+03:00

Identified - Dear Valued Merchants and Customers

Due to a technical issue on our end, we are currently experiencing a service disruption thats preventing customers to login and perform the transactions. Our team is actively troubleshooting the problem and working to restore all services as quickly as possible. We will provide an update as soon as we have more information.

Regards
Tamara
Aug 28, 07:32 GMT+03:00