All Systems Operational

API ? Operational
Customer App ? Operational
Checkout ? Operational
Partner Portal ? Operational
Partner App ? Operational
Homepage Operational
Webhooks ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Service Disruption - Down Payment Impact
Resolved - This incident has been resolved.
Sep 11, 18:51 GMT+03:00
Identified - Dear Valued Customers and Merchants,

We would like to inform you that some customers are currently experiencing an issue where payments are being debited but the screen continues to load with the message “Your payment is being processed”, resulting in orders not being completed successfully.

Our teams are actively troubleshooting this in a dedicated war room to restore normal operations as quickly as possible. We sincerely apologise for the inconvenience and will keep you updated on progress.

Regards
Tamara
Sep 11, 18:22 GMT+03:00
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025
Service Disruption - Down Payment Impact
Resolved - This incident has been resolved.
Sep 2, 20:22 GMT+03:00
Identified - Dear Valued Customers and Merchants,

We would like to inform you that some customers are currently experiencing an issue where payments are being debited but the screen continues to load with the message “Your payment is being processed”, resulting in orders not being completed successfully.

Our teams are actively troubleshooting this in a dedicated war room to restore normal operations as quickly as possible. We sincerely apologise for the inconvenience and will keep you updated on progress.

Regards
Tamara
Sep 2, 19:08 GMT+03:00
Service Disruption - Impacting Down Payments
Resolved - This incident has been resolved.
Sep 2, 18:58 GMT+03:00
Monitoring - Dear Customers and Merchants,

We are currently experiencing a technical issue that may cause some payments to fail and could delay orders from appearing on the partner portal. Our team is actively working on a fix, and we will update you as soon as the issue is resolved. We apologise for any inconvenience.

Regards
Tamara Team
Sep 2, 18:52 GMT+03:00
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