All Systems Operational

API ? Operational
Customer App ? Operational
Checkout ? Operational
Partner Portal ? Operational
Partner App ? Operational
Homepage Operational
Webhooks ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance Notification Aug 22, 2025 06:00-07:00 GMT+03:00

Dear Valued Merchants and Customers,

We would like to inform you that our system will undergo scheduled maintenance on 22nd May from 06:00 AM to 07:00 AM [GMT+3].

During this time, you may experience the following impacts:

πŸ†• New customer onboarding may not be available

πŸ’³ Wallet/Rewards access may be temporarily unavailable

πŸ’° Cashback wallet visibility may be limited

πŸ›οΈ In-store checkout sessions may see minimal impact

βœ… Please note that online checkout will remain unaffected.

We encourage you to plan your transactions accordingly and appreciate your patience and understanding as we work to enhance our systems.

Posted on Aug 21, 2025 - 10:53 GMT+03:00
Aug 21, 2025
Resolved - Dear Valued Merchants and Customers,

We would like to let you know that we experienced a global service disruption where our application was down for a brief period of 20 minutes, from 06:00 PM to 06:20 PM (GMT+4).

The issue has been resolved, and all services are now fully restored and operating normally. The disruption was caused by a technical issue with our database, which has since been corrected. Our team is actively investigating the root cause to prevent a similar incident from occurring in the future.

Thank you for your patience and understanding. We apologize for any impact this may have had on your business.

Regards
Tamara

Aug 21, 17:37 GMT+03:00
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.