Tamara Status

All Systems Operational

API Operational

Customer App Operational

Checkout Operational

Partner Portal Operational

Partner App Operational

Homepage Operational

Webhooks Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 16, 2025

Scheduled Maintenance Notification

Completed - Dear Valued Merchants and Customers,

We are pleased to inform you that the scheduled maintenance on our system has been successfully completed. Our application, partner portal, and partner onboarding sites are now fully accessible.

All services have been restored, and you can continue to log in, complete checkouts, and make repayments without any issues.

Thank you for your patience and understanding.
May 16, 08:00 GMT+03:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 02:00 GMT+03:00

Scheduled - Dear Valued Merchants and Customers,

We would like to inform you that our system will undergo scheduled maintenance on the 16th of May from 02:00 AM to 08:00 AM [GMT+3]. During this period, the application, partner portal, and partner onboarding sites will be temporarily inaccessible. Customers will be unable to log in, complete checkouts, or make repayments. We encourage you to plan your transactions accordingly and appreciate your patience and understanding.

Best regards,
Tamara
May 9, 12:54 GMT+03:00

Public IP Address Update Notification

Completed - The scheduled maintenance has been completed.
May 16, 06:00 GMT+03:00

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 02:01 GMT+03:00

Scheduled - Dear Valued Merchants,

As part of our ongoing efforts to enhance infrastructure optimization and security, we are updating the public IP addresses associated with our SFTP servers and inbound services. If you have previously whitelisted our IPs, please ensure you update them to maintain uninterrupted access.

📌 Inbound Traffic IPs
Environment New Public IPs
Sandbox 34.166.36.2/32
Production 34.166.55.226/32
34.166.85.30/32
34.166.9.213/32

📁 SFTP Server IPs
Environment New Public IP
Sandbox 34.166.62.129
Production 34.166.46.244

⚠️ Required Action:
If your systems use IP whitelisting for SFTP or inbound access, please update them with the new IPs listed above to avoid any disruption.

If you have any questions or need further assistance, please feel free to reach out.

Thank you for your understanding and cooperation.
May 15, 15:55 GMT+03:00

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.