Resolved -
Dear Valued Customers and Merchants,
We are pleased to inform you that the intermittent issue affecting card transactions and down payments has been successfully resolved. All systems are now operating normally.
We sincerely thank you for your patience and understanding during this time.
Nov 21, 08:54 GMT+03:00
Identified -
Dear Valued Customers and Merchants,
We are currently experiencing a technical issue causing intermittent card payment failures, which may impact down payments for a limited number of customers. Our teams have identified the root cause and are actively working to resolve the issue.
We assure you that this is being treated with the highest priority, and we will keep you updated on the progress.
Thank you for your understanding.
Nov 21, 08:44 GMT+03:00