Service Disruption - Technical issue in accessing application
Incident Report for Tamara
Resolved
Dear Valued Customers and Merchants,

We would like to inform you that our website had experienced technical difficulties earlier, which affected both our customers and merchants. During this downtime, customers were unable to complete transactions, including repayments, and merchants may have experienced instability in accessing our services.

We are pleased to announce that the issue has been fully resolved, and our platform is now back to normal operations. We sincerely apologize for any inconvenience caused during the downtime and appreciate your patience and understanding throughout the process.

Thank you for your continued support.
Posted Oct 21, 2024 - 13:14 GMT+03:00
This incident affected: API, Customer App, Checkout, and Homepage.