Temporary Service Disruption - SMS ISSUE - KSA

Incident Report for Tamara

Resolved

Dear Valued Merchants and Customers,

Between 5:45 PM KSA and 6:15 PM (GMT+3), we experienced an outage with one of our SMS providers in KSA, impacting SMS delivery for some customers. The issue was related to a third-party service provider and has now been fully resolved.

Thank you for your patience. Please reach out if you face any further issues.

Best regards,
Tamara Team
Posted Feb 17, 2025 - 18:14 GMT+03:00
This incident affected: Customer App.