We regret to inform you that we are currently encountering a significant increase in order declines where many of our customers are unable to make down payments or repay instalments. Our internal team has identified the Authorisation issue with our 3rd party payment provider and are actively collaborating with them to restore normal service levels.
We understand the impact that this disruption may have on your business operations and sincerely apologize for any inconvenience caused. Please rest assured that we are prioritizing efforts to resolve this issue promptly. We appreciate your patience and understanding during this time.