Service Disruption Notification - Technical issue impacting application accessibility
Incident Report for Tamara
Resolved
Dear valued customers and merchants,
We are pleased to inform you that the technical issue causing the disruption in accessing our website has been successfully resolved. Our platform is now back up and running smoothly.We sincerely appreciate your patience and understanding during this period. Our team worked diligently to rectify the problem, and we're grateful for your support.We apologize for any inconvenience this may have caused, and we're committed to providing you with uninterrupted service moving forward.Thank you for your continued trust in our services.
Posted Apr 26, 2024 - 11:54 GMT+03:00
Identified
Dear valued customers and merchants,
We regret to inform you that our website is currently experiencing technical difficulties, resulting in an inability to access our services. This issue is impacting both our merchants and customers, and we understand the inconvenience it may be causing.
Our team is diligently working to resolve this matter on a priority basis. Rest assured, we are sparing no effort to restore normal functionality to our platform as quickly as possible. We will keep you updated on our progress throughout the resolution process.
We deeply value your patronage and understand the importance of our services to both our customers and merchants. Please accept our sincerest apologies for any inconvenience this situation may have caused.Thank you for your patience and understanding as we work to rectify this issue promptly.
Posted Apr 26, 2024 - 11:38 GMT+03:00
This incident affected: API, User App, Checkout, Partner Portal, and Homepage.